Frequently Asked Questions about PTAC
Additional questions may be submitted to PTAC@windwoodpc.org
What time do the doors open at PTAC?
Entry doors open at 7:00 am, and check-in begins by 7:15 am. You will enter the doors underneath the 2nd awning
Entry doors open at 7:00 am, and check-in begins by 7:15 am. You will enter the doors underneath the 2nd awning
How do I check in at the conference?
- Check in is done by last name.
- General attendees will check in at a table by their last name.
- Directors/Assistant Directors will check in at a table specifically designated for Directors.
- You are not allowed to check in for other staff members.
Parking?
Please be sure to follow all signs and Parking Guides. We want to make sure everyone is safe entering and exiting our parking lots. We will also have parking in designated fields at the front of the property. Please drive slowly. We encourage you to car pool.
Please do not park in Handicap parking or designated Presenter and Vendor parking. Your car may be towed at owner expense if you do not have permission to park there.
Please be sure to follow all signs and Parking Guides. We want to make sure everyone is safe entering and exiting our parking lots. We will also have parking in designated fields at the front of the property. Please drive slowly. We encourage you to car pool.
Please do not park in Handicap parking or designated Presenter and Vendor parking. Your car may be towed at owner expense if you do not have permission to park there.
Food/Drinks?
- A continental breakfast and lunch is included.
- We would like to accommodate every ones dietary needs, but that is just not possible so please feel free to bring your own lunch and snacks; however, you will need to make sure you can carry it around with you.
- We are not a peanut-free facility.
- Drinks: Bottled water will be provided throughout the day. Soft drinks & a snack will be offered prior to the footnote.
- Southwest Chicken Salad from Spring Creek, with various dressings, tea & lemonade.
Clock Hours
- You can receive 6 clock hours for the day.
- You will receive a certificate upon arrival and check in. At the end of each class, you will receive a sticker to place on designated spots of each days certificate. PLEASE NOTE: IF YOU LEAVE A CLASS EARLY, you WILL NOT receive a sticker for your certificate.
- It is your responsibility to keep up with your certificates. We do not have copies.
- Please sign your certificate as soon as you get it.
- We do not hand out stickers early, but BE SURE TO GET YOUR STICKER once the class is done.
Payments/Registrations
- All payments are final. NO REFUNDS.
- PTAC Online Registration requires payment via credit card. If registration is not completed through payment, you will not be registered for PTAC
- Online Registration Credit Card Payment - once you submit your registration form you will be directed to pay via PayPal. You DO NOT have to have a PayPal account. You are able to check out as a guest. Once you complete the payment process you will receive a confirmation email. If you do not receive a PayPal payment confirmation it is possible that your payment did not go through. Please contact us if this happens; otherwise, we check PayPal periodically I will contact you regarding payment.
- If an attendee is unable to attend after registering, they can transfer their registration to a new attendee for that conference only. Registrations CANNOT be transferred to future conferences.
- Those that have a balance due will need to check in at the Receptionist Desk for payment. Once payment is received, your badge and other materials will be provided.
Attendance:
- If an attendee is unable to attend after registering, they can transfer their registration to a new attendee for that conference only. Registrations CANNOT be transferred to future conferences.
- Substitutes can walk in and check in under the person they are replacing. They will use that badge but will receive their own certificate and other materials for their training hours.
- If advanced notice is given via email to: ptac@windwoodpc.org, a badge change may be possible.
Environment?
- We make every effort to maintain a comfortable temperature but that is not always possible. We encourage you to bring a light sweater/jacket.
- Winter PTAC attendance can range up to 800 people and Summer PTAC attendance can range up to 1,000 people per day.
- Vendors will be located throughout our facility
- Classes will be spread throughout our facility so plan accordingly.
Badges
- Badges are required and must be visible when attending PTAC.
- Lost Badges can be replaced for a fee of $25
Where can I find Presenter notes?
- You can find presenter notes under the tab Winter PTAC Presenters. If we were provided with notes, you will be able to click on the class title and download the notes. All notes are in PDF format.
- Notes will not be printed or handed out at the conference unless the Presenter provides it.
What to bring:
- We encourage you to bring a light sweater.
- You will receive schedule breakout information upon check in.
- We encourage you to bring a pen and note paper for you to take notes.
Children:
- We do not allow children/infants to accompany attendees.